Privacy Policy

Effective Date: February 22, 2026

Welcome to Soil & Grace (the “Site,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring your personal information is handled with care and transparency. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from https://soilandgrace.com/

By using our Site, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We collect various types of information to provide and improve our services to you.

A. Personal Information You Provide

  • Contact & Account Information: Name, email address, phone number, and mailing address.
  • Payment Information: When you make a purchase, we collect billing addresses and payment details. Note: Payments are processed by secure third-party providers (e.g., Stripe, PayPal); we do not store your full credit card numbers on our WordPress servers.
  • User Content: Any information you provide when you sign up for our “Soil & Grace Community,” leave a review, or contact us with a question.

B. Information Collected Automatically

When you visit our site, we automatically collect certain information about your device, including:

  • Log Data: IP address, browser type, operating system, and referring URLs.
  • Cookies & Tracking: We use cookies to keep track of your shopping cart, analyze site traffic, and remember your preferences.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • Order Fulfillment: To process payments, arrange shipping, and provide you with invoices and order confirmations.
  • Customer Support: To respond to your inquiries and provide “Grace-filled” service.
  • Marketing Communications: If you opt-in, we send updates about our organic collections, sustainability efforts, and community stories. You can opt-out at any time.
  • Site Optimization: To screen for potential risk or fraud and to improve our website experience using analytics.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us operate Soil & Grace:

  • Service Providers: We use WordPress and WooCommerce to power our store. We also use shipping partners (e.g., USPS, UPS, FedEx) to deliver your organic apparel and home decor.
  • Analytics: We use Google Analytics to help us understand how our customers use the Site.
  • Legal Compliance: We may share your information to comply with applicable laws and regulations or to respond to a lawful request for information.

4. COOKIES AND TRACKING TECHNOLOGIES

Our WordPress site uses cookies to enhance your experience.

  • Functional Cookies: Necessary for the website to function (e.g., the shopping cart).
  • Analytics Cookies: To understand visitor behavior.
  • Marketing Cookies: To provide you with targeted advertisements on social media platforms like Facebook and Instagram.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. YOUR RIGHTS (US STATE PRIVACY RIGHTS)

Depending on where you live in the US (such as California, Virginia, or Colorado), you may have the following rights:

  • Right to Know/Access: The right to know what personal data we have collected about you.
  • Right to Delete: The right to request that we delete your personal information.
  • Right to Opt-Out of Sale/Sharing: We do not sell your personal data for money. However, like many online businesses, we “share” information with advertising partners. You have the right to opt-out of this sharing.
  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please email us at [email protected]

6. DATA SECURITY

The security of your data is important to us. We use industry-standard security measures (SSL encryption) on our WordPress site to protect your personal information. However, please remember that no method of transmission over the Internet is 100% secure.

7. CHILDREN’S PRIVACY

Soil & Grace does not knowingly collect any personal identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best to promptly remove such information from our records.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The “Effective Date” at the top will be updated accordingly.

9. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

Soil & Grace Support Team Email: [email protected]